Contact Us
Got a question about something you've read on michaelbaum.co.uk, spotted an error, or want to flag a change at one of the operators we cover? Here's how to reach us and what we can actually help with.
How to reach the team
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busy periods. Please include as much detail as possible — the page you're referring to, the brand name, or a screenshot if it's a technical issue with the site.
What we can help with
We cover betting sites not on GamStop, alongside broader UK casino topics, so most enquiries fall into one of these areas:
- Corrections or updates to offer details, editorial ratings or terms shown on our reviews
- Questions about how we researched and ranked the sites listed on the site
- Feedback on your own experience with a brand we've reviewed, positive or negative
- General queries about how non GamStop casinos operate, payment options or game selection
- Reports of outdated information, broken links or inaccuracies
What we can't help with
We're an independent comparison site, not a casino operator, payment processor or regulator. That means we can't:
- Access, close or manage your account at any casino, betting site or GamStop itself
- Process withdrawals, refunds or bonus disputes on a brand's behalf
- Offer legal, financial or medical advice
If you're having a dispute with an operator, your first step should be that operator's own customer support team. If you're concerned about your gambling habits, our Responsible Gambling page has practical guidance and support options, including how self-exclusion schemes work outside GamStop.
Before you write in
A few common questions are already answered elsewhere on the site, so you might find what you need faster there:
- For our current list of rated and ranked operators, see Non GamStop Casinos 2026 - Best Online Casinos UK
- For details on who runs michaelbaum.co.uk and how we approach our reviews, visit About Us
- For the rules that govern use of this site, check our Terms and Conditions
Feedback shapes what we publish
Reader feedback genuinely feeds into our work. If a bonus has changed, a site has updated its game library, or your experience with an operator's payment methods didn't match what we described, telling us helps keep the information on michaelbaum.co.uk accurate for the next visitor. We're not able to confirm every detail with every operator in real time, so first-hand reports are valuable.
A reminder for our readers
Everything on this site is intended for adults aged 18 and over. If you're contacting us about gambling-related harm, or you'd like to talk through options beyond GamStop, our Responsible Gambling page is the best starting point alongside your own judgement about what's right for you.